On Hold With Phone Companies
Mar. 5th, 2007 05:38 pmLast Fri I called and successfully got my gas, electric, water, and garbage service and accounts started in Portland, OR in less time than I spent on hold w/Verizon today to cancel my local ph svc and direct debit payment plan and give 'em my new address for the final bill. As the inestimable
delerium3 puts her prof'l abilities to work for me (packing my artworks for moving), I'm spending hours on-hold and chatting w/various customer svc reps and mechanical computer phone systems (automated for MY convenience - HA!) to handle canceling my local SoCal utilities. Actually, the utilities other than phone svc have been really nice & easy (and quick) to deal with - all the trouble lies w/the phone companies. Gots to just LOVE deregulation! :-(