RANT

[mlerules]

So, if I call and tell you that I have a specific problem that needs addressing, please listen to me. Don't show up after I've said I need a roof repaired because of a leak expecting to sell me on having my roof completely redone. It's a waste of your time/energy and mine to have you come out if you're too busy to do anything other than full re-roofs these days. Just tell me and I'll move onto the next roofing company on the list, rather than figuring I'm all set since I've got a few estimates lined up, only to discover I've got NONE lined up as folks're too busy to do repair work and'd rather do full re-roofs only. Guess I'm living and learning.